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===== Professional experience: highlights, and a few reflections =====

Early 1990s: three years with a design and marketing agency that counted American Express amongst its clients.

**UX, security**: reporter of [[https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-0014|CVE-2009-0014]], which was somewhat downplayed by Apple. Whilst the eventual public disclosure was [[https://support.apple.com/en-gb/HT3438|technically accurate]], a plainer English explanation might have included: "Users of Mac OS X Server can read the contents of each other's Downloads folders.". Still, I can't fault Apple for its then approach to [[https://en.wikipedia.org/wiki/Coordinated_vulnerability_disclosure|responsible disclosure]].

**End user support, writing**: 405th member of %%AppleSeed%%. Around 2009, membership was not only secretive, it was also highly exclusive. Apple chose to invite me based upon the quality of my writing.

**UX**: private feedback, to Apple, on prerelease versions of a major upgrade to Feedback Assistant. The final release, not public, benefited projects but remained confidential to seed environments.

**UX, security**: issue 190357413, reported in 2012 through Feedback Assistant. A volume that is shared with //No Access// for everyone is, in fact, //entirely accessible// to all guests — without passwords. No CVE identifier, despite repeated attempts to convey, to Apple, the scope and impact. No patch. Users should either upgrade to a supported version of the operating system, or be aware of the user experience (UX) flaw through which people can be unwittingly drawn into this vulnerability.

**UX, websites (design, content, organisation)**: webmaster, and more, for the Centre for Research in Innovation Management (CENTRIM), which was, for a decade, colocated with the globally-renowned**[[#dagger-01|‡]]** Science Policy Research Unit (SPRU). Other intranet, extranet and public sites before and during this decade included one for the 2010 Freeman Centre**[[#dagger-02|‡‡]]** conference in honour of Nick Von Tunzelmann**[[#dagger-03|‡‡‡]]**. Webmaster and related roles largely ended when [[http://www.sussex.ac.uk/wcm/assets/media/original/56941.jpg|the Freeman Centre — purpose-built for the two organisations]] — was [[https://www.willmottdixoninteriors.co.uk/work/university-of-sussex-freeman-building/|repurposed]] as part of a broader building programme.

From one of the brochures on which I worked, a couple of years before we moved in:

{{../Freeman Centre, cropped.png|A 1999 artist's impression of the Freeman Centre.}}

The twenty-something years that I spent with CENTRIM were a joy.

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<sup>‡</sup> Top three, worldwide: [[https://repository.upenn.edu/handle/20.500.14332/48575|2018 Global Go To Think Tank Index Report]] (James G %%McGann%%, Think Tanks and Civil Societies Program (TTCSP), Lauder Institute, the University of Pennsylvania, p151). [[https://repository.upenn.edu/bitstreams/d9a3c231-2d8b-47ed-83d5-3fbdf868d4e4/download|PDF]]

<sup>‡‡</sup> Named after [[https://en.wikipedia.org/wiki/Christopher_Freeman|Chris Freeman]], founder of SPRU.

<sup>‡‡‡</sup> [[https://www.cairn.info/revue-journal-of-innovation-economics-2019-3-page-235.htm|Towards a Deepening of Knowledge in the Economics of Innovation: The Intellectual Legacy of Nick Von Tunzelmann]] (LE BAS Christian, Journal of Innovation Economics & Management, 2019/3 (n° 30), p. 235-238. DOI : 10.3917/jie.pr1.0052.)