Community Helpers are a team of people recruited from the FreeBSD community who's primary goal is to encourage and facilitate the highest-quality and best user and community experience possible.

This is less of a moderation role and more of a community management, facilitation and support role. The role overlaps into multiple FreeBSD community spaces, such as our Discord presence, or our IRC (ircs://irc.libera.chat/#freebsd-irc) channels. The intended goal of our helper team is to facilitate productive and positive coordination and facilitation between members of our community.

Community Helpers seek to…

• Discharge their duties as unobtrusively and transparently as possible
• Exercise the principles of least priviledge in the fulfillment of their duties
• Ensure the fulfillment of our community guidelines
  • https://wiki.freebsd.org/Discord#Guidelines_.26_Rules
• Encourage positive engagement between members of the community, and collaboration between teams throughout the FreeBSD ecosystem
• Pursue compliance with the BSDLabs Communications Team guidelines
  • https://github.com/bsdlabs/community/blob/main/guidelines.md
• Maintain consistent presence within the FreeBSD community
• Provide crucial community management assistance
  • https://gist.github.com/koobs/a67b50bbbf5ed6a96aff903bef8ef755
• Facilitate an environment of clear communication and collaboration
  • https://libera.chat/guides/catalyst
• Coordinate integration across the greater FreeBSD/FOSS ecosystem
• Assist in maintenance of the communication infrastructure of the FreeBSD ecosystem

Community Helpers are selected…

• From the pool of consistent and active community members
• Based upon existing behavior consistent with the goals listed in the first section above
• Who act with the objectives and needs of the community in mind in their daily conduct
• Via a multi-week silent selection and vetting process by the Helper Team and Administrators prior to receiving an on-boarding offer
• As a formalization of demonstrated pre-existing personal ownership and buy-in to the health and efficacy of the FreeBSD community and communications teams

If you have been approached for a Community Helper position, congratulations, and good luck with your on-boarding and training process! If you seek to draw the interest of the Helper team in integrating your contributions to our community ecosystem, the above resources should provide you with the means to best do so. We appreciate the contributions and participation of all of our members and seek to provide the best possible experience, unique to the disposition of our community and the constraints of our medium.

#community on Discord